From the Balcony Customer Service & Policies Information

From the Balcony Publishing is an Imprint of D.W. Stewart, llc.

Customer Service
For all customer service issues, please contact the publisher via the following email:

Privacy Policy
The information we learn from our customers helps us personalize and continually improve your web experience at

Here are the types of information we gather.

  • We receive and store any information you enter on our website or give us in any other way.
  • We receive and store certain types of information whenever you interact with us.

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Protection of and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of From the Balcony Publishing, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

By doing business with From the Balcony Publishing, you agree to the following policies.

Return Policy
All sales conducted at are final. If you receive a product that has been damaged, Whispers of the Sea/From the Balcony Publishing will replace the damaged product for the same product that was originally. In order to receive a replacement product, you must contact the publisher within 14 business days of receiving the damaged product.

Refund Policy
All sales are final and are not subject to a refund.

Cancellation Policy
All sales are final and are not subject to a cancellation.

Delivery/Shipping Policy
All products shipped by From the Balcony Publishing are via the U.S. Postal Service, FedEx, UPS or some other commercial shipper. From the Balcony Publishing complies with all shipping requirements provided by the U.S. Postal Service, FedEx, UPS, etc.

Secure Check Out
All sales conducted at are via a secure network.